Privacy Policy

At WhereIsMyTrain.co.in, we value your privacy and are committed to safeguarding your information. This Privacy Policy explains what data we collect, how we use it, and the choices you have as a user. Our goal is to maintain full transparency and ensure that your experience on our website is safe, secure, and trustworthy.

This Privacy Policy applies to all visitors and users of whereismytrain.co.in.

1. Overview

WhereIsMyTrain.co.in is designed to provide quick, accurate, and reliable Indian Railway information. We follow strict privacy standards and do not collect unnecessary personal information.

We do not require you to create an account, submit personal documents, or share sensitive details to use our services.

2. Information We Collect

To provide our train information services effectively, we may collect the following types of data:

A. Search Information

• Train numbers entered
• Station names entered
• Journey combinations (source → destination)

This helps us generate accurate live train data.

B. Device & Technical Information

• Browser type
• Operating system
• Device type (mobile, desktop, tablet)
• IP address (used only for security and regional optimization)

C. Usage Analytics

• Pages visited
• Time spent on pages
• Click actions
• Referring URLs

This information is collected anonymously for improving performance and usability.

D. What We Do NOT Collect

• No personal identification (name, email, phone number)
• No financial information
• No passwords
• No Aadhaar, PAN, or sensitive data

3. How We Use Your Information

• To deliver accurate live train running status
• To improve search results and railway information
• To improve website performance and user experience
• To fix technical issues
• To protect the platform from misuse
• To generate anonymous analytics for improvements

Your data is never sold, never shared, and never used for unwanted marketing.

4. Cookies and Tracking Technologies

A. Types of Cookies Used

• Essential cookies (basic functions)
• Analytics cookies (behavior insights)
• Performance cookies (speed optimization)

B. What We Do NOT Use

• Advertising cookies
• Behavioral tracking
• Remarketing cookies

You may disable cookies anytime through your browser settings.

5. Data Security

• Encrypted transmission via HTTPS
• Regular security scans
• No sensitive data stored
• Restricted access for authorized personnel only
• Secure hosting infrastructure

6. Your Rights

• ✔ Access your data
• ✔ Request deletion
• ✔ Opt-out of analytics
• ✔ Request correction
• ✔ File complaints with authorities

To exercise your rights, email us at: contact@whereismytrain.co.in

7. Third-Party Services

A. Google Analytics

We use Google Analytics to analyze website usage. The data collected is anonymous and never linked to personal information.

B. Indian Railways Data Sources

We fetch publicly available train data from reliable Indian Railways sources. We do not share any personal search queries with Indian Railways or government entities.

8. Data Retention

• Temporary search queries are not stored
• Analytics data retained for 26 months
• Server logs kept for 30 days
• No user accounts created

9. Children’s Privacy

We do not knowingly collect data from children under 13. Our platform is for general informational purposes only.

10. External Links

Our website may include links to external sites. We are not responsible for their privacy practices. We recommend reviewing their policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Last Updated” date. Please review periodically to stay informed.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us anytime: